In order to accomplish our goal of providing the best food service programs in the health care industry, we have built a foundation of service where nourishment goes far beyond the plate.
As a company, we are committed to stewardship and the nourishment of not only the patients we serve, but of the entire community that surrounds them. Our approach to professional service is rooted in:
Nourishing Partnership
We believe that transparency, stewardship, and clinical excellence are paramount in any successful partnership. Our goal is to form a long-standing, mutually-beneficial relationship with each partner we serve. We are committed to providing exceptional service and acting in the best interest of our partners, through sharing savings and incentives, and maintaining 100% transparency in terms of revenue streams and purchasing costs.
Nourishing Patients
Healthful, effective nourishment plays a significant role in the healing process, and at CNS, we believe there is substantive truth to the old adage: “Healing comes from within.” We are committed to doing our utmost to deliver delicious, healthful, locally-sourced meals that meet the unique needs of each patient, thereby promoting not only their health and recovery, but also helping to ensure a positive overall experience during their hospital stay.
Nourishing Community
At CNS, we understand that patients are just one of several groups of customers we serve. We are committed to providing hospital staff, administration, and visitors a variety of options for healthful, delicious meals, and we work closely with several industry-leading providers to deliver a range of options, carefully coordinated to meet the unique needs within each individual hospital community.
Nourishing Staff
We understand that the best employees are those that are well-trained, highly-motivated, and incentivized. We are committed to empowering our staff to provide the highest quality service through extensive training; proactive, engaged leadership; documented, ongoing performance improvement programs; and achievable opportunities for continued growth and advancement. A major component of our staff training focuses on patient interaction, because we know that it’s the individuals at the hospital that patients interact with day-in and day-out who will truly impact the patients’ perception of care and ultimate satisfaction with their hospital experience.
Nourishing Environment
CNS is committed to using locally-sourced, organic products whenever possible, to ensure we not only provide the highest quality food, but that we also promote environmental responsibility, support local agriculture, and help stimulate the local economy.
