HHS

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Board of Directors


Joe Terry

Chief Executive Officer, Chairman

Joe Terry leads the strategic direction of HHS, focusing on integrating service line offerings and laying the foundation for its expansion efforts. His initiatives include rebranding the company to reflect its 40-year evolution, improving governance and communications structures for continued expansion in the U.S., new expansion into international markets and new industries, and increasing investment in team members to educate and develop HHS’ next generation of leaders. Under Terry’s leadership, the company has sustained double-digit growth and implemented its first international partnerships. Prior to taking over as CEO, Terry worked with the Board of Directors to identify new service offerings for HHS and had oversight of their operational implementation. Previously, he managed commercial construction and land development projects across the south and southeast U.S. as an Owner in TSC Construction. Terry’s education was in finance, and he resides in Austin, Texas, with his wife and four children.

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Bobby Floyd

Bobby Floyd

Chief Operating Officer

Bobby Floyd joined HHS in an operational capacity, eventually shifting into a business development role with a focus on expanding service lines. He crafted and led a company-wide customer satisfaction initiative, which helped HHS reach the best satisfaction results in the organization’s history. Currently, Floyd serves as Chief Operating Officer, providing leadership and helping to ensure operational consistency and integrity for each service line. In addition, he oversees the HHSU management development and training programs. He also works directly with job site managers to implement and improve processes and systems and to help increase customer satisfaction at HHS’ partner facilities. Floyd graduated from North Carolina State University with a Bachelor of Science in Business Administration. He currently resides in Austin, Texas.

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Craig Holmes

Craig Holmes

Craig Holmes joined HHS in 1988 as Chief Financial Officer after serving in a similar capacity for a multi-faceted service company. In addition to organizing and managing the company’s financial and administrative affairs, Holmes assumed responsibility for the Eastern Division operations from 1991 to 1995, when he was appointed to Chief Executive Officer. During his tenure, the company grew 150% and added 2,000 employees. Holmes served as Chairman of the HHS Board of Directors from 2002 to 2012. He is an owner and continues to serve on the Board of Directors. Holmes received his Bachelor of Business Administration from Texas Tech University in 1976.

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Bradford C. Spry

Brad Spry

President, Corporate Development

Brad Spry began and has spent a majority of his career with HHS in the state of Texas. He started as an Assistant Director in Galveston and then quickly became the Director of Environmental Services for one of the company’s oldest accounts in Houston. Once there, Spry excelled in all areas of operations, and in 1993 he became Vice President for the region. Over the following decade, his expertise in customer satisfaction, management recruitment, and sales led to record sales and propelled Texas to become the state with HHS’ largest customer base, and Spry was promoted to region President. Now, as an executive and owner, Spry has taken on the role of President of Mergers and Acquisitions, wherein his industry experience and dedication are able to help ensure that HHS continues to grow, thrive, and expand into new markets. He graduated with a Bachelor of Business Administration from Colorado State University and resides in Austin, Texas, with his two children.

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Kristen Terry

Kristen Terry

Kristen Terry earned her Doctorate of Jurisprudence and Master of Business Administration from Stetson University College of Law in 2007. She was admitted to the Florida Bar in 2007. As an active board member, Terry is closely involved in steering company operations and growth initiatives. Terry currently lives in West Palm Beach, Florida, with her husband, Mason.

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Scott Alexander

Scott Alexander

Executive Vice President, Capital Group

Scott Alexander began his career with HHS as a floor cleaning technician at one of our partner hospitals. More than 20 years later, he oversees operations throughout southern Texas as a Division Vice President. Alexander has proven his operational knowledge by providing superior outcomes and demonstrating his depth of knowledge about our systems and our business. Alexander earned a degree in Political Science from Texas A&M University and resides in Houston, Texas, with his wife.

Roy Thornton

Roy Thornton

Roy Thornton has more than 35 years of experience in providing housekeeping service programs for the health care facilities nationwide. Thornton joined HHS in 1982 as an Area Manager responsible for providing support and direction for HHS accounts located in Houston, Texas. He was promoted to an Operations Regional Vice President position in 1984, then to a Regional President in 1990. Thornton’s extensive operational experience was pivotal in delivering company results from 1994 to 1999. He most recently served as our CEO at HHS from 2003 through 2008 and then served as an executive for our business development team until he retired in 2012. He is an active board member and owner of the company.

Nick Moore

Nick Moore

Nick Moore brings 36 years of management experience to HHS, with more than 33 years within the Xerox North American Customer Service Organization where he was responsible for District Operations, as well as Product and Program Development / Implementation, Second Level Technical Call Center Operations, and Financial Planning for North America. He earned his Bachelor of Science and Master of Science in Engineering from Texas Tech University and a Master of Science in Engineering Administration from Southern Methodist University. He resides in Tyler, Texas, with his wife, Suzy, and has three children and eight grandchildren.

Steve Jourdan

Founder & CEO, Bedwatch

Steve Jourdan is a recognized leader and entrepreneur with a passion for developing technology solutions that empower people. As an IT leader for a national contract service company, Steve drove innovation across all areas of the company and managed the implementation of a cultural shift in the way the organization utilized technology, with a company-wide move to cloud computing.

Jourdan’s ability to identify cultural and technological shifts in the industry and determining how these new innovations can be applied directly to real-world business problems has lead to the evolution of the core business, as well as the creation of healthcare technology start-up, BedWatch®. Jourdan is a Microsoft Certified Systems Engineer (MCSE), and has several patents pending for innovative technology inventions around patient flow technology designed and developed for BedWatch. He excels at developing and empowering teams to achieve high levels of success, and is adept at building business strategies designed to realize a specific vision.

BedWatch was recognized as the most innovative technology product in Austin, Texas, by the Greater Austin Chamber of Commerce in 2011, beating competitors like Dell and National Instruments. Prior to founding BedWatch in 2010, Jourdan had started and operated several businesses in the areas of consulting, retail, and landscaping. He graduated from the University of Texas at Austin with a Bachelor of Science in Communications. He currently resides in Austin, Texas, with his wife and son.

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Bruce Moore

Bruce Moore

President, Information Systems

After attending the University of Texas, Bruce Moore embarked upon a successful career in the entertainment industry until retiring in 2000 to pursue a career in information systems. During his tenure as President of Information Systems, he has worked with dozens of healthcare facility IT departments in developing secure and efficient installation and support procedures for a variety of automated systems. In addition to overseeing the day-to-day IT operations for HHS, Moore leads a team of mobile, web, and Salesforce developers in creating cutting-edge solutions designed to reduce the administrative load on HHS managers, giving them more time to focus on their role and keep their customers happy.

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