Chief Executive Officer, Chairman
Joe Terry leads the strategic direction of HHS, focusing on integrating service line offerings and laying the foundation for its expansion efforts. His initiatives include rebranding the company to reflect its 40-year evolution, improving governance and communications structures for continued expansion in the U.S., new expansion into international markets, and increasing investment in team members to educate and develop HHS’s next generation of leaders. Under Terry’s leadership, the company has sustained double-digit growth and implemented its first international partnerships. Prior to taking over as CEO, Terry worked with the Board of Directors to identify new service offerings for HHS and had oversight of their operational implementation. Previously, he was an Owner in TSC Construction, managing commercial construction and land development projects across the south and southeast U.S. Terry’s education was in Finance and he resides in Austin, Texas, with his wife and four children.
Chief Operating Officer
Bobby Floyd joined HHS in 2010 as an Assistant Director in our Colorado market. While rising through the ranks at HHS, he led several initiatives including a company-wide patient satisfaction strategy and the launching of HHS University. Currently, Floyd serves as Chief Operating Officer, with oversight of Environmental Services, Culinary and Nutritional Solutions, Integrated Facilities Management, Patient Flow, Linen Utilization Management, and International Operations. He walked-on the football team at North Carolina State University, eventually earning a scholarship and graduating with a Bachelor of Science in Business Administration.
Chief Financial Officer
Chris Nines joins the HHS family with more than 20 years of experience in finance, accounting, operations, investor relations, and communications. Prior to his role at HHS, Nines served as the Chief Financial Officer for a publicly-traded real estate and oil and gas company where he led strategic acquisitions of real estate and oil and gas interests totaling more than one billion dollars. In addition to his expertise in finance, accounting, and acquisitions, he has a very strong background in strategic and financial planning, investor relations, and improving operational efficiency. Nines has served on several charitable boards, including the United Way, American Heart Association, and the Children’s Museum. His educational achievements include earning a master’s in business administration from Notre Dame and a bachelor’s degree from the University of Wisconsin. Nines currently resides in Austin, Texas, with his wife and three children.
President, Corporate Development
Brad Spry began and has spent a majority of his career with HHS in the state of Texas. He started as an Assistant Director in Galveston and then quickly became the Director of Environmental Services for one of the company’s oldest accounts in Houston. Once there, Spry excelled in all areas of operations, and in 1993 he became Vice President for the region. Over the following decade, his expertise in customer satisfaction, management recruitment, and sales led to record sales and propelled Texas to become the state with HHS’ largest customer base, and Spry was promoted to region President. Now, as an executive and owner, Spry has taken on the role of President of Mergers and Acquisitions, wherein his industry experience and dedication are able to help ensure that HHS continues to grow, thrive, and expand into new markets. He graduated with a B.B.A. from Colorado State University and resides in Austin, Texas, with his two children.
Chief Marketing Officer & Managing Partner
Brian Weed has more than 20 years of experience in facilities management, environmental and food services, start-ups, progressive retail, sales, and entrepreneurial success in executive management. As Chief Marketing Officer, Weed oversees sales and marketing efforts for all HHS brands and subsidiaries. Previously, Weed served as President of HHS’ Central Group, managing partnerships throughout the Gulf Coast and Midwest, and supporting six Division Vice Presidents. Weed earned a degree in Health Care Administration from the University of Phoenix.
President, Coastal Group & Senior Living
As Coastal Group & Senior Living President, Curt Barringer oversees partner relationships throughout the eastern United States and Senior Living operations and partnerships across the country. Prior to joining HHS, Barringer worked for nearly 20 years in the healthcare services industry, working his way from a position as a regional manager to the position of Division Vice President, where he managed daily operations for hundreds of facilities nationwide. Barringer’s extensive experience includes operations management, client relations, employee training, quality control, and labor relations and negotiations. He served as HHS’ Senior Vice President of Operations before taking on the role of Coastal Group President in 2009. He earned a bachelor’s in economics from the University of Georgia, and resides with his wife in Canton, Georgia.
President, Capital Group
As President of the Capital group, Robert Bride manages and mentors our operational executives to help them build high-performance EVS teams, which meet quality, cost, and efficiency goals for our current partners in the healthcare industry. Prior to joining HHS, Bride gained experience as a Vice President of Operations in the casual dining industry, and as both an EVS Director and an Assistant EVS Director at multiple facilities in Florida. He currently resides in Dallas, Texas.
Dirk Noteboom, R.D.
President, HHS Culinary
Dirk Noteboom brings more than 30 years of progressive and diverse experience as a Registered Dietitian to HHS. Over the course of his career, he has worked in self-operations and has held a variety of leadership roles in the contract management sector. In his nearly five years with HHS, Noteboom has successfully grown the HHS Culinary division, developing and leading a team of passionate individuals who care for patients and clients across the country everyday. Noteboom embraces a team approach for both patient satisfaction and operational excellence, while pursuing innovative ideas which allow for exceptional returns for customers and growth within the industry. Noteboom graduated from Louisiana Tech University in Ruston, Louisiana, with a bachelor’s in dietetics. He lives in Overland Park, Kansas.
President, Senior Living
Keith O’Neill has more than three decades of experience in the food services and healthcare industries as both an executive and registered dietitian. As President of Senior Living, O’Neill works closely with our partners to develop and deliver the highest quality culinary and hospitality programs available in the Senior Living and long-term care arenas.
In 2010, O’Neill teamed up with HHS to launch HHS Culinary, with the expressed goal of getting back to his roots in food service and providing healthy, locally sourced, high-quality food service options to the healthcare industry. O’Neill is a graduate of Marywood University with a B.S. in Dietetics and currently resides in Bradenton, Florida.
Founder & CEO, Bedwatch
Steve Jourdan is a recognized leader and entrepreneur with a passion for developing technology solutions that empower people. As an IT leader for a national contract service company, Steve drove innovation across all areas of the company and managed the implementation of a cultural shift in the way the organization utilized technology, with a company-wide move to cloud computing.
Jourdan’s ability to identify cultural and technological shifts in the industry and determining how these new innovations can be applied directly to real-world business problems has lead to the evolution of the core business, as well as the creation of healthcare technology start-up, BedWatch®. Jourdan is a Microsoft Certified Systems Engineer (MCSE), and has several patents pending for innovative technology inventions around Patient Flow technology designed and developed for BedWatch®. He excels at developing and empowering teams to achieve high levels of success, and is adept at building business strategies designed to realize a specific vision.
BedWatch® was recognized as the most innovative technology product in Austin, Texas, by the Greater Austin Chamber of Commerce in 2011, beating competitors like Dell and National Instruments. Prior to founding BedWatch® in 2010, Jourdan had started and operated several businesses in the areas of consulting, retail, and landscaping. He graduated from the University of Texas at Austin with a B.S. in Communications. He currently resides in Austin, Texas, with his wife and son.
President, Patient Transportation & Linen Services
David Kraeger creates opportunities for direct impact on revenue for facilities, utilizing both cloud technology and an ability to increase efficiency by transforming weak areas in system processes. With over 25 years of healthcare experience, he has an in-depth understanding of how support services impacts patient flow. By streamlining the movement of patients through improved reporting, notifications, and labor management, Kraeger has increased bed availability for our partners, which in turn has driven reductions in Left Without Being Seen rates, Emergency Department hold hours, and clinician overtime, and has increased the number of OR cases and radiology procedures within a facility’s current spend for clinical labor. Patient and clinical staff satisfaction has also improved, which is in line with Kraeger’s key focus: creating a better financial picture for our partners.
President, Information Systems
After attending the University of Texas, Bruce embarked upon a successful career in the entertainment industry until retiring in 2000 to pursue a career in Information Systems.
During his tenure as President of Information Systems, he has worked with dozens of healthcare facility IT Departments in developing secure and efficient installation and support procedures for a variety of automated systems. In addition to overseeing the day-to-day IT operations for HHS, Bruce leads a team of mobile, web, and Salesforce developers in creating cutting-edge solutions designed to reduce the administrative load on HHS managers, giving them more time to keep their facilities clean and their patients happy.
President, Integrated Facilities Management
Paul Torres serves as President of Integrated Facilities Management with HHS and leads the Engineering Service lines for Integrated Facilities Management, Biomedical and Clinical Engineering, Enhanced Asset Management©, and Continuous Decommissioning©.
For over two decades, Torres has worked with healthcare systems large and small throughout the U.S, all major medical equipment OEMs, as well as Fortune 500 firms around the world. His combination of business strategy and development, operations, finance, and asset management, coupled with his background in the A/E/C community made Torres our choice to lead these endeavors.
He has spent nearly 20 years in executive/owner roles and is a recognized subject matter expert in Asset Management. Additionally, through significant work with the largest engineering companies in the U.S., he has built a comprehensive program that helps facilities better manage all traditional aspects of their Healthcare System/Campus along with unique differentiators for HHS that include Decommissioning, Building Retro-commissioning, ESCO management, and Facility Condition Assessments.
Torres carries memberships in all of the following: ASHE, ACHE, AHRMM, TAHFM, AHA, and USGBC. He is a graduate of Texas A&M University, serves on the Board of Advisors for the College of Biomedical Engineering and is a Lifetime Member of the Construction Industry Advisory Council. Currently, Torres resides in College Station, Texas with his wife and their five children. He has also lived in Florida, Puerto Rico, and Colombia, where he volunteered as a missionary from 1993-1995.
Jeffrey S. Totten
President, Risk & Compliance
As President of Risk and Compliance, Jeff Totten’s application of his operational knowledge has substantially reduced HHS’s exposure to Workers’ Compensation costs. He oversees all aspects of risk management and resource and loss control.
Since joining HHS in 1989 as an Assistant Director, Totten has served in several operational capacities including Area Vice President, Eastern Division President, Western Division President, and Chief Operating Officer. HHS was able to achieve record retention and customer satisfaction levels as a result of Jeff’s leadership in these operational assignments.
Totten holds a B.S. in Education from Texas State University. He currently resides in Houston, Texas, with his wife and their two children.