Why we do what we do
To make a difference in the lives of our team members, to remove problems and concerns for our customers, to be profitable to shareholders, and to be charitable to those in need.
Giving back to our communities is a key part of our company’s purpose statement, and we aim to use this idea as a guide for our daily lives. As an organization it’s important to not only provide exceptional service to our partners, but it is also imperative that we provide that same level of care to the communities in which we serve. Whether it be donating items to local charities, volunteering our time, or helping raise funds for those in need, we encourage all of our team members to positively impact their local community by stepping forward to make a difference.
Caring for Our Partners’ Communities
Using our internal social network, electronic messaging boards, and companywide podcasts and newsletters, we share our teams’ inspiring stories of goodwill and charity and how their philanthropic efforts are impacting their local communities. We hope that by sharing stories of encouragement and philanthropy among our teams, it will encourage more team members to follow suit and do the same in their community.
Here are just a few examples of how our HHS teams are making a difference in their communities:
- Fundraising and supporting local charities to raise awareness for causes such as breast cancer, domestic violence, arthritis, heart health, and many others
- Collecting non-perishable food items for area food pantries
- Purchasing and collecting items to send to victims impacted by natural disasters
- Holding raffles and raising funds for local citizens battling cancer or affected by other unexpected issues
- Starting a nonprofit with the help of local physicians to provide cancer screenings for the local homeless population
- Purchasing holiday gifts and supplies for those in need
- Donating time and resources to cater meals at charity events
Caring for Our Community
HHS Home Office Programs
To implement a philanthropic mindset among our employees at the HHS Home Office, we include a volunteer program. The volunteer program was developed so our team could spend time serving and volunteering with the organizations that best represent their passions. To better encourage our team to get involved and to make a difference within our community, HHS provides two paid volunteer days per year for every HHS Home Office employee. We also provide a multitude of opportunities for the team to get involved locally by collecting items to donate to different area nonprofits, volunteering at a soup kitchen during the lunch hour, wrapping presents for families in need over the holidays, volunteering at the Loralee Foundation ranch, and hosting blood drives.
In 2014, HHS founded a program called the CareFUND. Its purpose is to support team members who have experienced financial hardship due to natural disasters, health issues, or other unexpected circumstances.
The unique thing about this program is that it’s funded by HHS team members who can contribute a small amount from their paychecks. With over 17,000 team members, the idea is if each contributed 50 cents from every paycheck, the CareFUND would have over $200,000 over the course of the year to help any HHS team member in need.
Each person can contribute as much as they want to (or nothing at all), and many choose to increase their contributions when something like a hurricane or, as we experienced in 2020, a pandemic strikes. Last year, the CareFUND provided $236,602.93 to 249 team members, just for COVID-19 related situations. Here are the total numbers for 2020:
HHS’ founders, Jim and Kay Spry, established the Loralee Foundation, an area nonprofit located in Dripping Springs, Texas that is dedicated to making a positive impact on the community through charitable acts and services. They donated property to build the Loralee Foundation Ranch, which includes a dining hall, cabins, sporting areas, walking trails, horses, petting zoo, and picnic areas. The ranch serves as a rent-free property that supports partner charity functions. Groups such as Austin Angels, Helping Hands Home, The Settlement Home for Children, Burke Center for Youth, and Texas Baptist Children’s Home regularly come to the ranch to enjoy the many activities offered.
Casa de Miel
Casa De Miel was founded by one of HHS’ primary owners, Bob Floyd, and his wife Kim in late 2018. The organization’s mission is to unite people with nature through experiences that provide mindfulness and a soulful connection to one’s self, the community, and the earth. Casa de Miel is located on a 94-acre outdoor classroom east of Austin, Texas, where individuals of all ages are invited to participate in eco-therapy. The organization offers equine-facilitated experiences, horticultural therapy, and yoga to help individuals cultivate a more meaningful way to engage with themselves and the world around them.
Caring for our Environment
HHS Home Office Commitment
We realize that setting an example for our teams in the field starts with what we do at our home office. That’s why when HHS relocated from our downtown Austin, Texas office to Dripping Springs in the Hill Country just southwest of Austin, we took every care to ensure that our office would have a positive impact on our local community and the beautiful region in which it is located.
- Composting throughout the office and at the on-site cafeteria
- A community garden where the cafeteria sources some of their produce, and where employees can pick items to take home
- A commitment to purchasing locally grown and raised food for the cafeteria whenever possible
- A reverse osmosis water filtration system throughout the campus, eliminating the need for any bottled water
- Kitchens stocked with all reusable supplies, reducing the amount of waste that ends up in landfills
Joyce Farms Partnership
To further our commitment to responsible stewardship and animal welfare, HHS developed a partnership with Joyce Farms to source their Global Animal Partnership (GAP) Certified Step-4 Poulet Rouge Fermier chickens along with other heritage meat and poultry products. Joyce Farms’ mission is to provide all-natural meat and poultry with the flavor mother nature intended. Their animals are raised humanely and naturally, without antibiotics or growth stimulants, and are either allowed to graze the pastures or roam free in barns. Additionally, Joyce Farms practices regenerative agriculture methods that help build soil health, enhance ecosystem diversity, and reduce carbon dioxide from the atmosphere.
In addition to our partnership with Joyce Farms, HHS culinary teams around the country are provided a budget dedicated to seeking out partnerships with area farms and vendors to support their local economy while delivering our patients, guests, and residents the most flavorful and nutritious food possible.