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Jeffrey S. Totten

Chief Risk & Compliance Officer


Since joining HHS in 1989 as an assistant director, Jeff Totten has served in several operational capacities, including Director, Area Vice President, Eastern Division President, Western Division President, and Chief Operating Officer. As a result of his leadership in these operational assignments, HHS was able to attain record retention and customer satisfaction levels. As Chief Risk & Compliance Officer, Totten’s application of operational knowledge has substantially reduced HHS’ exposure to risk related costs incurred by the company. Totten earned a Bachelor of Science in Education from Texas State University.