Our Commitment to Diversity, Equity, and Inclusion
At HHS, we strive to build an inclusive environment where all team members feel valued, heard, and respected, and where everyone can be their true, authentic selves. We celebrate the unique skills, life experiences, and heritages that make us diverse.
Through servant leadership and our OneHHS philosophy, we empower our teams and communities to grow and succeed.
HHS is committed to modeling diversity and inclusion throughout our organization and creating an equitable workplace for all.
While there is still a lot of progress to be made, we’re focused on making strides in creating support programs, reviewing our policies, rolling out DEI training, and identifying and confronting unconscious biases that interfere with inclusiveness.
Meet Our DEI Team
Executive Vice President, Environmental Services
Terrance Newson began working for HHS in 2011 in Jacksonville, Florida, and currently serves as the Vice President of Environmental Services. Since joining the company, Terrance has excelled at championing HCAHPS, floor maintenance programs, and leading large system initiatives. Terrance has previously served in managerial roles spanning from Florida, Missouri, Mississippi, Arkansas, and Minnesota before being promoted to Vice President in 2019. Terrance earned a Bachelor of Arts in Sociology from Tougaloo College in Jackson, Mississippi, and currently resides in Nashville, Tennessee with his wife, Markeshia, and daughter, Dakota.
Vice President, Culinary
Marta Hernandez joined HHS in 2014 as the Vice President of Culinary, bringing more than 30 years of expertise in culinary and retail operations. Marta started in the culinary industry as a sous chef at a gourmet supermarket in Miami Beach. While there, she worked her way up to a management role and then went on to serve as a corporate chef and director for several culinary support service companies. She has experience in high-end retail food management and catering, high-volume/high-end restaurant management, quick-serve multi-unit management, and corporate dining. She has a passion for food and teaching team members how to make great food and deliver great service. She attended the Culinary Institute of America and Johnson and Wales University, and she studied business at Rutgers University.
Vice President, Culinary
Stacey Allen joined HHS in 2020 as Vice President of Culinary for the West Division, bringing with her over 25 years in the healthcare contract food service industry. She is passionate about improving the patient experience and, as a dietitian, knows the healing power of food. Stacey received her Bachelor of Science and Master of Science in Nutrition from Texas A&M University.
President, Human Capital Management
Lisa Molnar joined HHS in 2003, serving as a patient advocate at a healthcare facility in Alabama. In 2005, Lisa transitioned to corporate services under human resources and employee benefits. Over the last 16 years she has continued to develop her knowledge and advance her career in human resources, risk management, and employee benefits. As a result of her leadership and compassion in her areas of expertise, she has quickly moved up the ranks to her current role of President of Human Capital Management.
Lisa oversees all human resource, employment liability, employee benefit programs, time and attendance, and payroll for HHS’ business within the United States. She earned her Bachelor of Science in Emergency Medicine and Business Administration from the University of Alabama at Birmingham and holds multiple designations under human resources and insurance including her SPHR, ARM, and CEBS.
Chief Executive Officer
Bobby Floyd joined HHS in 2010 and has held positions in both operations and business development capacities. Throughout his tenure as COO and later CEO of the Healthcare Division, he helped the company maintain a 97 percent account retention rate and sustain a 15 percent annual growth rate. Under his guidance, HHS University was created, new technology programs and initiatives were launched, and HHS’ first international partnership was established.
Currently, Bobby serves as HHS’ Chief Executive Officer, overseeing the day-to-day operations of HHS. He focuses on expanding HHS’ technological and corporate initiatives while developing a cohesive OneHHS organization across all divisions. Bobby also leads the effort in sustaining and improving the company’s culture through an emphasis on HHS’ values of diversity and inclusion. Becker’s Hospital Review recognized him on their Rising Stars: 90 Healthcare Leaders Under 40 list for the last two years. He graduated from North Carolina State University with a Bachelor of Science in Business Administration.
Director, Environmental Services
Eric Garner serves as a Director of Environmental Services at our partner facility in Columbia, South Carolina. Prior to joining HHS, Eric was a director of communication for the South Carolina Commission for Minority Affairs, a public information officer in Cuyahoga county, and a youth advocate for a non-profit organization. Eric earned his Bachelor of Arts in Mass Communications from Winston-Salem State University and Master of Public Administration from Strayer University. He believes in emotional intelligence, southern hospitality, excellent customer service, and being a visionary of continuous improvement.
Vice President, Environmental Services
Vincent Bartges has the unique experience of having been a client of HHS before becoming a key member of the HHS team in 2007. He completed a residency program at a healthcare services company before taking on an associate administrator role at one of HHS’ partner facilities. He joined HHS as Vice President of Environmental Services, where he oversaw partnerships in the northeast and later in northern Florida, Georgia, and in the Carolinas.
In 2013, Bartges took on the role of Executive Vice President, providing executive oversight to HHS’ partnerships on the east coast. Today, he serves as Vice President of Environmental Services where he serves HHS partnerships in Georgia, South Carolina, and North Carolina. He earned his Bachelor of Arts in Accounting at The Citadel Military College of South Carolina and completed his Master in Health Administration at the Medical University of South Carolina.
Vice President, Account Management, BedWatch
Francisco Garcia is the Vice President of Account Management with HHS’ subsidiary, BedWatch. Francisco’s responsibilities include many aspects, from customer engagement to selling BedWatch’s modules. He is passionate about driving and improving the customer experience by implementing new processes for reporting and developing cultures of service excellence. He has over three decades of experience within the service industry, including serving as a general manager for Fortune 500 companies. He earned his Bachelor of Business Administration in International Business from The University of Texas, San Antonio.
My quote: Simply put, companies that value and recognize DEI have a stronger and more diverse workforce than companies that don't. Studies have shown that implemented DEI programs increase opportunities for growth within the workforce, which in turn lead to innovations and daily decisions that have a positive direct impact on the company.
Senior Director, Internal Communications
Elena Sprick joined HHS in 2015 and currently serves as the Senior Director of Internal Communication, where she focuses on creating effective communication that supports an inclusive company culture. Elena has also held roles with HHS in marketing and learning and development. Prior to HHS, Elena gained experience in the fields of marketing and international higher education. She also spent several years living in Peru, South Korea, and the Czech Republic, where she provided English language instruction to students of all ages. She earned a Bachelor of Science in Media Studies from the School of Journalism and Mass Communication at the University of Colorado, Boulder.
Director of Training & Support, Resorts Division
John Bailey is the Director of Training and Development for HHS’ resorts division, where he leads training for managers and team members at resorts accounts across the country. He first joined HHS as a Director of Environmental Services at a hospital in Corpus Christi, Texas, and also has served as the Senior Director of EVS at a large health system in Connecticut. Additionally, he was a Senior Manager for Apple, where he led the Black @ Apple DEI group for their eastern US region. He earned a Bachelor of Business Administration with a major in Management and Marketing from Mississippi State University.
Melissa has worked in corporate event planning, executive personal and professional development, political campaigns, physical therapy, and as a tour manager for a record label. Most recently, her work has been centered in the nonprofit world where she works to influence the foster care system and serve under-represented and under-served populations. Yet, the hardest job she has ever loved is raising her four unique, spirited children. She has been married to the love of her life for 16 years.
Market Director, Culinary
Tonya has been in the healthcare industry for 26 years. She began her career as a Registered Dietitian in senior living before moving to acute care, where she focused on oncology and critical care nutrition. She was the clinical nutrition manager at the Conemaugh Health System, and after HHS began providing food service for the health system, Tonya was promoted to Director of Food and Nutrition. Recently, Tonya was promoted again to Culinary Market Director of the Conemaugh Health System. She earned a Bachelor of Science in Dietetics from Indiana University of Pennsylvania and is the mother of two daughters, Samantha and Sophia.
Assistant Director, Environmental Services
Tischa Hall joined HHS in 2019 and is an assistant director of environmental services in Jackson, Mississippi. She served 23 years of active duty in the U.S. Army, where she trained and worked as a combat medic and an occupational therapist assistant. She was selected to be a coordinator and victim advocate for the sexual harassment and assault response program, a position that is only be held by individuals who exhibit the highest standards of integrity and confidentiality. She is Afro-Latina, a fact that has made it challenging for her to adjust and be accepted in less-diverse communities. Tischa earned a Bachelor of Science in Psychology from Columbia College of Missouri and is working towards a Master's in Industrial and Organizational Psychology at Capella University.
Vice President, Culinary
Alyson Crawford was born as Chad and raised as a boy in East Texas. She found a love for hospitality during a 13-year career in the restaurant industry. She joined HHS in 2020 as a Patient Services Manager at a hospital in East Texas, and from there was quickly promoted to Director, followed by System Director and then Vice President of culinary operations. While working at a behavioral hospital with HHS, Alyson had the opportunity to interact with many residents who were members of the LGBTQIA+ community and were openly confident about who they are. This inspired Alyson to be open about her own truth, and she transitioned in 2021. She hopes to help show kids who are struggling that they are not alone in the world. Alyson attended Angelina College and Kilgore College and studied music and accounting.
Patient Services Manager, Culinary
Katy Foster joined HHS as a diet aide at Alaska Regional Hospital in 2020. From there, she became a patient services manager on the traveling HHS business excellence team and recently transitioned to patient services manager at a hospital in Springfield, Oregon. Katy was adopted from China as an infant. Growing up in Anchorage, she attended a Spanish immersion school from kindergarten through 12th grade, and the high school she attended is the third most diverse school in the country. Katy earned a Bachelor of Science in Dietetics and Nutrition from the University of Alaska, Anchorage.