Senior Living
From the moment we drive through your gates, we realize and respect that we are entering your residents’ homes. With that always in mind, we are honored to serve by providing a safe, clean environment that promotes a high quality of life. From creating personalized home environments for residents to offering nutritious meals for staff, visitors, and residents, to making sure your campus is structurally safe and sound, we’ve got you covered.
scroll down to learn about our solutions
- Housekeeping Services
- Dining Services
- Integrated Facilities Management
- Laundry and Linen Services
- Total Support Services
Housekeeping Services
Our housekeeping services include tailored housekeeping and hospitality programs to ensure hygienic, safe, and efficiently managed spaces for residents, visitors, and staff.
Your Challenges:
- A poor first impression caused by an inattentive housekeeping team can threaten the potential for new residents.
- Lack of communication with residents leads to unmet resident expectations, with the ultimate issue being lower resident satisfaction and significant financial loss.
- Insufficiently trained and unsupported management and the implementation of improper systems can be the cause for failed audits and reports.
Our Solution:
Our approach to housekeeping is built on providing the highest standards of cleanliness and safety, while creating an attractive environment that not only promotes a high quality of life, but also ensures your community always appears like a showplace. We focus on building a relationship with each resident to learn their preferences and unique needs to create a sense of comfort and a feeling of understanding and care. Providing consistent, quality services centered around hospitality is paramount, that’s why we recruit and hire leaders and team members who exemplify these attributes on a daily basis, and train and equip them with the tools and support they need to provide consistent and exceptional cleaning services.
Dining Services
HHS Dining is more than just delivering a meal to residents—it’s giving them the nutritional support and empowering people as advocates of their own health.
Your Challenges:
- Without fresh nutritious food, residents have more difficulty healing and maintaining a healthy lifestyle.
- Monotony in menus makes mealtime less exciting, thus lowering residents’ desires to attend meals and engage socially.
- Inconsistent systems and disciplines leads to lowered resident satisfaction as well as unnecessarily wasted food.
Our Solution:
We are committed to providing regionally inspired and wholesome cuisine that enriches the overall dining experience while meeting the nutritional needs of each resident. Our professionally trained chefs have extensive experience in the restaurant and hospitality industry, resulting in creative, chef inspired dishes that put an end to monotonous dining. We believe that providing financial transparency, stewardship, and service excellence are of utmost importance to a successful partnership, which is why our services are tailored to fit your specific needs and the unique culture of your community.
Integrated Facilities Management
Community care starts with a strong foundation – literally. HHS makes sure that your building’s structure is sound, safe, and built-to-last.
Your Challenges:
- Ineffective preventive and corrective maintenance plans for all assets under management results in unnecessary loss of revenue.
- Escalating costs of services and utilities with no end in sight.
- Residence renovations and campus improvements rely on local knowledge of existing staff.
Our Solution:
Our approach to integrated communities management is focused on minimizing costs and extending the life of equipment, while staying abreast of all the latest regulatory compliance requirements. We utilize cloud-based management systems that encompass all assets within each community and provide complete visibility—on any device, at any time. Our programs and processes allow us to accurately estimate, schedule, and ensure that projects are delivered within an accurate time frame and on budget. Our goal is to create a great first impression for prospective residents and family members and a safe and attractive environment for our residents and team members of the community.
Laundry and Linen Services
Your Challenges:
- Absence of efficient linen management results in laundry departments becoming overburdened by linen overflow.
- Added weight and linen reject credits means that money, time, and resources are wasted on reconciling invoice overcharges.
- Overuse of linen produces increased water and energy consumption, resulting in higher costs and a negative environmental impact.
Our Solution:
Laundry and linen are valuable commodities, and our programs pinpoint cost-saving opportunities and create a culture of sustained awareness across all departments. Our industry-leading technology allows us to accurately predict and account for the amount of linen needed for residents, saving you money and improving efficiency. Our laundry and linen management services not only lower expenses, but also improve your community’s environmental impact by conserving water and energy.
At HHS, we bring all the components into harmony.
HHS – Moving Forward. Together.
Establishing a superior senior living community goes well beyond resident care – even the most expert care relies on a strong foundation for its support. At HHS, we bring all the components of support service into harmony. We work from the ground up, from ensuring that your building’s structure is sound, to creating spaces and nutrition that foster well-being, to making sure each resident’s experience is as comfortable as possible, and every detail in between. We know the importance of your time and resources, and we value them just as much as you do.